Help & support
Need help?
Find quick answers or start a conversation with GiftsVoucher support. We are here to assist you with instant order inquiries, custom requests, or corporate gifting.
Help & support
Find quick answers or start a conversation with GiftsVoucher support. We are here to assist you with instant order inquiries, custom requests, or corporate gifting.
Gifts Voucher sells digital gift cards and vouchers. Because they're delivered electronically and can be redeemed the moment they arrive, we can't offer returns or exchanges the way physical products do — this page covers when a refund does apply.
Instant delivery
Vouchers are issued to your account and WhatsApp within minutes of payment.
No returns or exchanges
Digital vouchers can't be returned, exchanged or resold once issued.
We'll fix genuine errors
Wrong denomination, failed delivery or a duplicate charge — we'll sort it.
5–7 day refunds
Approved refunds go back to your original payment method.
Gift cards are delivered digitally and can be redeemed instantly, so once issued, a voucher can't be taken back, resold, or verified as unused. All voucher purchases are therefore final — no returns, exchanges or cancellations post-issuance.
We'll issue a refund when something has genuinely gone wrong with your order:
Approved refunds go to your original payment method within 5–7 business days. We may request your order ID and a screenshot (voucher code or error message) to verify quickly.
Email info@almonds.ai or call +91-7065001122 with your order ID and a description of the issue, and we'll get back to you within 48 hours.
In accordance with the Consumer Protection (E-Commerce) Rules, 2020, the contact details of our grievance redressal team are published below. Complaints are acknowledged within 48 hours and resolved within one month of receipt.